Error Code 0×80040116

Error Message:

Outlook.pst can not be accessed – 0×80040116

Sending and receiving reported error (0×80040116): unknown error 0×80040116

Outlook.pst can not be accessed – 0×80040116. (where “Outlook.pst ” is your .pst file name)

This is error happens on older Outlook programs such as Outlook 2000 where the max limit of the pst file can only be 2 Gigs in size. I regularly work with busines owners who have over a 20G PST file so having a 2 Gig max limit is one of those over sights from early enginers who just did not think that far ahead. If you want to make life really easy you can purchase a pst repair tool for around $120 bucks that will handle everything and easily repair this issue for you. There is also a free method that just take time and is a little complicated but we are here to explain it to you and get you on your way.

The free solution and repair for this file error is found in this article support.microsoft.com/kb/329910 This page has a file you can download at www.microsoft.com/downloads/details.aspx?familyid=B33B1DFF-6F50-411D-BBDF-82019DDA602E&displaylang=en . It’s called the “2GB Truncation Tool”.

Extract the 2gb152.exe file to an empty folder. You should see the following five files: Msstdfmt.dll, Msvbvm60.dll, Pst2gb.exe, Readme.rtf, Readme.txt

1. Click Start, and then click Search.
2. On the Tools menu, click Folder Options, and then click the View tab.
3. Click Show hidden files and folders, click to clear the Hide extensions for known file types check box, click to clear the Hide protected operating system files (Recommended) check box, click Yes to confirm that you want to display protected operating system files, and then click OK.
4. Under What do you want to search for?, click All files and folders.
5. In the All or part of the file name box, type *.pst.
6. In the Look in list, click Local Hard Drives (C:), and then click Search.
7. Note the path to the .pst file that you want to repair. By default, this file is named Outlook.pst.
8. Click Start, click Run, type path\pst2gb.exe -s, and then click OK, where path is the complete path to the Pst2gb.exe file that you extracted in step 2. For example, if you extracted the “2 GB Truncation” tool files to the C:\Files folder, type c:\files\pst2gb.exe -s, and then click OK.
9. Click Continue, and then click Browse.
10. Click the .pst file that you want to repair, and then click Open. By default, this file is named Outlook.pst.
11. Click Create, type a new unique file name for the .pst file such as Outlook-2 in the File name box, and then click Save.
12. In the Oversized PST Recovery Tool dialog box, click Start.
13. After you run the tool, click OK, and then click Close.

Part 2: Run the Inbox Repair Tool

1. Click Start, and then click Search.
2. Under What do you want to search for?, click All files and folders.
3. In the All or part of the file name box, type scanpst.exe.
4. In the Look in list, click Local Hard Drives (C:), and then click Search.
5. In the list of found files, double-click the Scanpst.exe file.
6. Click Browse, and then open the folder that contains the new .pst file that you created by using the “2 GB Truncation” tool.
7. Click the new .pst file that you created, and then click Open.
8. In the Inbox Repair Tool dialog box, click Start.
9. When the file has been scanned, click Repair to repair the errors in the file.NOTE: This procedure may take several hours.
10. When you receive the “Repair complete” message, click OK.
11. Restart the computer.

Part 3: Open the Repaired File in Outlook 2000

1. Start Outlook 2000.
2. On the File menu, point to Open, and then click Personal Folders File (.pst).
3. Open the folder that contains the new .pst file that you created and repaired.
4. Click the new .pst file, and then click OK.NOTE: If this file opens successfully, it is listed in the file list under Recovered Personal Folders.
5. Copy the data from each folder in Recovered Personal Folders to the “Outlook Today – (Personal Folders)” folders.

You can see that the free method is not the easiet but it does work to resolve this issue. Another option is to just upgrade to a newer outlook version and import your PST file into the newer Outlook. At the time of this writing it’s 2014 so Outlook2000 is 14 years old. You really should just upgrade.